cancellations

Since all appointments are reserved for you, we ask that you guarantee all bookings with a credit card. We accept Visa and MC. If you have to reschedule or cancel your appointment, we require that you notify us 24 hours in advance. If we do not receive this notification, you will be charged 50% of the cost of the scheduled appointment. If there is more then 1 cancellation on file, you will be charged 100% of the cost of the scheduled appointment. 

 

day of appointment

Please arrive on time for your appointment to ensure you receive your full service. If you are running more than 15 minutes late, please keep in mind that we may have to reschedule your appointment.

*Bang trims cannot be scheduled online

*Big color changes including creative color ie. pastels or corrective color cannot be scheduled online and require a consultation

*In consideration for our guest with pet allergies, we ask that you leave your furry friends at home

*Please note that due to serious allergies of our staff, we can not service any clients that have a Keratin treatment or Brazilian Blowout in the last 3 years. 

*Oakland appointments are online based only - please only calls to our SF location for bang trim appointments. If you are having issues with booking online, feel free to call 415 861 0131 for assistance.

*If you are booking through MindBody directly, when searching, please select Edo Salon as the location. We are still building the Edo Salon Oakland app!